Can't open the safe? Let us help you

There are many common questions and answers during the use of safes and safes. The following is a summary of common questions for everyone to use when they use the safes. It saves a lot of unnecessary trouble!
Question 1, how to open a new safe to buy?
A: The newly purchased electronic lock safe has 4-6 keys. Two keys and one manual were attached to the door, and two other keys were placed in the safe. Remove the two keys on the door According to the operation diagram in the instruction manual, insert the big key into the main key hole, push the battery box cover to the right and then insert the small key, and turn the two keys at the same time to the right to open the door. Follow the instructions.
Question 2. The key to the new safe can also be turned but why can't the door open?
Answer: Because the new safe is manufactured to protect the paint on the door, it is protected by a protective carpet in its lower left corner. When the key is turned to the open position, pull the big key handle to the left and pull the carpet out.
Question 3, how to change the password?
A: Open the safe and find the number change button behind the cover. Press the escape button by hand to enter the new password when the green light is on. Then press the * key to confirm that the green light is off. Enter the new password Press # to exit.
Question 4. The operation of opening a password is also correct and why the safe cannot be opened.
A: There may be many reasons for password shifting. For example, the root ring password is not well-positioned, and the gun pin looses. First, add or subtract one digit from the resource password. Add the first password to the first group. One, the second group minus one, and the third group plus one. In the original password, the first group is reduced by one, the second group is added one, and the third group is reduced by one. If you can't open it again, please make a record and provide after-sales service personnel on-site service.
Question 5: After the battery is replaced, why is the green light still on?
A: There are two possibilities. One is that the customer's battery or battery is not enough. Solution: Replace the battery that meets the standard. Second, press the password before turning the key to the right when inserting the key. The main electromagnet of the locking chuck card causes the key to turn out of position. Solution Insert a large key flat in a large key, enter a large key, and enter the password. Turn the key in the green light to open the safe door.
Precautions When the battery is under voltage, the door cannot be opened and the battery must be replaced.
If the key is not inserted (screwed) into place, the door cannot be opened and the key must be inserted (screwed) into place.
If the bolt is dropped into the bolt sleeve due to loosening of the screws, professional after-sale maintenance personnel should be contacted for handling.

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